Pareri Warranty Life
Calificativ total 1.50
bad
Nota calculata din 4 calificative
Descriere Warranty Life
Our story began after seeing how manufacturers relied on customers losing track of their warranties to save money. So we created a way for consumers to track their purchases so they wouldn’t have to worry about that ever again. That feature is still available today.
Over time, we also saw how the mobile device market was growing. The pain points people went through when their smart device got broken and how difficult it was to find affordable protection. We saw consumers overpaying for coverage that often isn’t needed and in the long run, didn’t make sense.
I’m extremely frustrated that I paid over $1000 for a phone and opted to pay for the warranty service to protect this phone and as soon as this unforeseen service was needed, NO ONE has reached out to me to get this repaired! I am very unsatisfied with my experience with this company.
I'm constantly chasing the company down via email to get anything done and for the most part responses have not been speedy. It would be really helpful if there was a phone number to contact to expedite the process or even if the company took a little more initiative over email to make sure claims were addressed faster.