Audible is the leading creator and provider of premium audio storytelling, enriching the lives of our millions of listeners every day. With our customer-centric approach to technological innovation and superior programming, Audible has reinvented a media category, and is the driving force behind today’s audio entertainment revolution.
Audible’s People Principles celebrate who we are and where we’ve been, and guide the way we work shoulder to shoulder to enhance the lives of our customers. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers.
Customer support is non-existent. No reply for a month. Use others platforms for listening to books. There is no option to validate by email instead. I have now spent over an hour and a half with online chat who then put me through to a phone service. They were unable to tell me why it is not possible to verify my identity by email.