Pareri BERGFREUNDE.EU

Calificativ total 2.50

Poor

Nota calculata din 4 calificative

Foarte slab
25%
Slab
50%
Bun
0%
Foarte bun
0%
Excelent
25%

Descriere BERGFREUNDE.EU

It’s extremely important to us that our customers have the best possible experience while shopping for the right climbing and mountaineering products. As a premium outdoor specialist, we offer an extensive range of climbing and mountaineering products.

The shop operates from Germany and it shares the same extensive range of climbing and mountain sports products as the German shop. Of course this means that it also benefits from being managed by the same tried and tested German systems that have driven the first class service, great prices and efficient shipping over the years. After all it is this knowledge and experience, developed from our work in Germany, Switzerland and Austria, that makes our company so effective.


- Poor
Joanna W, 2021-05-11

They were really good with top customer service. I spend thousands of dollars on outdoor gears each year. Recently their customer service went really downhill and became really rude.

Considerati aceasta parere utila?

  0   1
- Poor
Trisha Sullivan, 2021-04-02

I have received 2 defective products from them. The first time was resolved with absolutely no problems. The second time, they seem to be playing games and will not help me out. DO NOT WASTE YOUR MONEY. They sell defective products.

Considerati aceasta parere utila?

  0   1
- Excellent
Ian Hanssen, 2020-08-29

Their service is phenomenal, very very kind and cheerful people. I’ve dealt with different people there and I’ve nothing bad to say. Even the warranty claims have gone so smooth and quick. I’m part of their summit club but I wasn’t for a long time and ever since day one I’ve received nothing but excellent customer service.

Considerati aceasta parere utila?

  0   1
- bad
Ken Tardell, 2020-08-24

They never changed the address, so it was shipped to the wrong place. There is no way to retrieve it, so it is a complete loss for me. They had plenty of time to readdress the package before it went out their door, but they failed to do.

Considerati aceasta parere utila?

  0   1

Termeni si conditii

Log in

Sau

Daca exista un cont cu aceasta adresa de mail vei primi instructiuni pentru resetarea parolei pe aceasta!