Billo is driven by a fast-growing team of people who value trust, learning, empathy and awareness. Simply put, we’re good people who like hanging out and talking about life, food, sports, and whatever else we’re interested in. Because it feels good to feel like a person, not just an employee.
Our team is entirely remote. While working from home, we also play games, do yoga and enjoy coffee breaks together. Even though we’re a fully remote team, we enjoy in-person outings in cities where our team members reside.
Unfortunately my experience has not been great. The timelines offered for delivery of videos is completely unrealistic and it has taken at least twice as long to receive my content. There is no easy way to communicate with creators, so there is no opportunity for them to ask follow up questions.
There is no email and no chat. Customer service was slow and unclear. I still have no idea why my videos have been as late as they have been, and certainly, nothing was done to make up for it. I am very disappointed that billo did not live up to my high hopes for the service.