Pareri Cruise.com
Calificativ total 1.40
bad
Nota calculata din 5 calificative
Descriere Cruise.com
Conveniently located just minutes from Port Everglades and Fort Lauderdale International Airport, our location is ideally located to bring a wealth of travel opportunities to all of our south Florida neighbors.
Customers will be reminded of the travel agencies of the past, with attentive one-on-one service. When they visit us, clients can sit down and speak with our multi-lingual, travel consultants to plan their perfect vacation. Our expert agents offer years of experience and can help you book the ideal cruise or land vacation.
Cruise.com stopped answering their phone, making it impossible for many people to cancel their cruises timely and obtain refunds or credits from the cruise lines. I waited on hold for hours at a time and sent emails, because a couple members of my family were elderly and high risk.
Please keep this in mind if you make the horrible decision to book through cruise.com. I have called MSC numerous times, and they keep telling me they are escalating the refund. Nothing has happened and I have received zero communication from them. I will never cruise on MSC nor will I ever use cruise.com again.