The national carrier of the Arab Republic of Egypt, EgyptAir is based at Cairo International Airport. The airline's network includes extensive domestic and regional scheduled passenger and freight services within Egypt and Africa as well as international services to Europe, Asia, the Middle East and North America. EgyptAir is among the largest carriers on the African continent and became a member of the Star Alliance in Jul-2008. EgyptAir Cargo is the airlines dedicated cargo division serving Europe, Africa and the Middle East.
The airline is based at Cairo International Airport and operates scheduled passenger services to more than 80 destinations in the Middle East, Europe, Africa, Asia and the Americas. Since 2008, EgyptAir has been a member of Star Alliance which meant the airline could be able to connect more passengers from Europe to the Middle East, Southeast Asia and even the Far East.
I wanted to book a ticket. After that the website blocked when i wanted to pay. The money was from my bank account but i did not fly with this flight. After 2 calls he gave me the email address. So i send the email with the story and the same day they transfer my money back.
I am so stressed and I booked another return flight with another airlines. Egyptair airlines used the inconvenience and stress to cause to an old man like me. I have never experienced anything like this with other airlines. If egyptair cannot accommodate and respect their costumers then they should not sell tickets to costumers.
I have tried to call them and all I get is they are still waiting to process refunds from other customers and offered me a travel voucher. To be honest its pretty ridiculous I don't want a travel voucher I want my money back! I will never use this company again.