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Their website says they are not taking calls and to change the booking online, when you try to do that it says you have to ring them. Tried entering an inquiry in their contact page, it consistently asks to click I am not a robot which isn’t an option and won’t go anywhere. Cheaper to book with hotel directly. SCAM SCAM SCAM.
I was able to send them a message where I expressed my desire to cancel. I have not heard from them yet and it has been a couple days now. My reservation is for this coming week. I cannot recommend them because I never received the itinerary number to begin with which seems mandatory for any communication with them and I'm not receiving any emails from them