Pareri Just Eat
Calificativ total 2.25
Poor
Nota calculata din 4 calificative
Descriere Just Eat
As an online food delivery marketplace, Just Eat Takeaway.com facilitates the online ordering, payment and occasionally, fulfilment of orders. We utilise a hybrid model which builds on our marketplace heritage with logistics capability . This model ensures consumers have the widest possible variety of restaurants to order from.
Consumers can order via our mobile applications and our website. We derive our revenue principally from the commissions we charge restaurants based on the Gross Merchandise Value of the food ordered through our marketplace and, to a lesser extent, from other services such as online payment services, sales of merchandise and packaging, and promoted placement. In addition, we also derive revenue from delivery fees charged to consumers on orders for which Just Eat Takeaway.com is responsible for the Delivery.
Someone else's order arrived and not mine, contacted just eat, sent them a picture of the food we received and my online receipt showing what I had actually ordered. two weeks and still no response from the investigation team, absolutely shocking customer service