Pareri Lufthansa

Calificativ total 3.20

Average

Nota calculata din 5 calificative

Foarte slab
0%
Slab
40%
Bun
20%
Foarte bun
20%
Excelent
20%

Descriere Lufthansa

Headquartered in Frankfurt, Lufthansa is one of the largest airlines in Europe. The carrier operates an extensive network of regional services within Germany and Europe as well as the Asia Pacific, Middle East, North America, Latin America and Africa via primary hubs at Frankfurt and Munich airports. Lufthansa utilises a large fleet of narrow and wide-body aircraft, as well as regional jet aircraft. A publicly listed company, Lufthansa is a founding member of Star Alliance.

 Lufthansa adheres firmly to economic and strategic criteria, and attaches overriding importance to quality and innovation, safety and reliability. The multi-hub strategy offers passengers a comprehensive route network along with the greatest possible flexibility for their journey. 


- Poor
Allesio Pietro, 2021-04-05

I unfortunately could not be with my pregnant wife to help her and the airport agents did not helped her with the luggage. What a lack of respect and professionalism from Lufthansa.

Considerati aceasta parere utila?

  0   1
- Great
John Petters, 2021-01-02

With Lufthansa I always feel they do everything they can to make up for such situations and deliver the best possible experience. No extra charges, no luggage issues, lost bags or even flight schedules. I will again fly with them!

Considerati aceasta parere utila?

  0   1
- Average
Martin Phillips, 2020-12-09

What a shame, since they accepted the reservation weeks ago and even had me confirm it by phone the day prior to the flight! We have been stranded at the airport because of this low quality airline and have only been offered the refund.

Considerati aceasta parere utila?

  0   1
- Poor
Ben Thomas, 2020-11-20

They causing me a lot of stress. I went to their social media and web chart. All referred me to the customer care, they don't pick for over an hour call. Lufthansa call center customer service are useless. This is disgusting.

Considerati aceasta parere utila?

  0   1
- Excellent
Tomasz G, 2020-08-29

Excellent customer service - not their fault the flight had to be changed and cancelled, but they had provided supreme customer service to me on two similar occasions. Thanks.

Considerati aceasta parere utila?

  0   1

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